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Standard

The Church Standard package builds directly on our

Essentials⁠

for Churches, adding proactive oversight, enhanced security, and specialized support designed for the unique needs of churches. While Essentials ensures that everyday technology problems are handled swiftly, the Standard tier goes further by preventing issues before they disrupt ministry, securing critical systems, and offering specialized services like sermon storage, secure guest networks, and membership database protection.

With Managed IT Standard, you’ll gain a suite of church-catered services including *sermon storage backups, *secure guest network configuration and support, *membership database protection, staff training for only as well as service upgrades/inclusions aimed at providing a more proactive partnership $35 more per-month.

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Remote Monitoring and Management

In addition to break/fix support, we’ll now proactively monitor and assess all endpoints (computers, mobile devices, servers, network devices, etc.) continuously to detect performance or security threats early. Our team conducts regular technical assessments to keep systems running smoothly, proactively extending device lifespan and minimizing interruptions. We also detect and resolve potential issues before they disrupt operations by monitoring patterns of system failures, vulnerabilities, or performance loss.

Consider it Covered

“Our server has historically slowed down randomly” ✅

“We’ve never been sure if our systems are secure” ✅

“We’ve never really been sure when people should get new devices” ✅

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Identity Management

We extend beyond simple password resets to actively manage user password security with an essential password manager. Automated password updates and enforced security protocols reduce risk of breaches while simplifying credential creation, storage, and retrieval. This gives churches confidence that staff and volunteers access systems securely without relying on unsafe habits.

Consider it Covered

“We need help managing too many shared passwords” ✅

“A staff member left—can you remove their stored credentials?” ✅

“Can you check if our team is actually using secure passwords?” ✅

“We want volunteers to log in without knowing the main password” ✅

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Asset Management

Standard includes proactive software license management and lifecycle planning. We track all licenses to ensure compliance and efficiency, freeing unused licenses and maintaining an accurate inventory of devices. We also monitor machines remotely, wiping data from lost or compromised devices to prevent breaches. This reduces the risk of data loss while keeping systems functional and up to date.

Consider it Covered

“The amount of Microsoft 365 licenses you’re paying for is tracked and monitored” ✅

“Lost or stolen laptops are locked down remotely to protect sensitive data” ✅

“Structured plans are built and maintained for retiring and replacing aging devices” ✅

“Multi-factor authentication is enforced across all user accounts for added security” ✅

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Business Systems Administration (Phone & Conference Rooms)

We manage church phone systems, including VoIP and traditional lines, ensuring correct setup and smooth transitions. We also set up and manage conference room technology—projectors, video conferencing, and presentation systems—so ministry meetings and events run without technical headaches. Our team provides training so staff can confidently use the equipment.

Consider it Covered

“We need a a new extension for the youth pastor” ✅

“Our projector keeps cutting out during meetings” ✅

“Help us configure Zoom in the conference room” ✅

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Architecture

We take responsibility for maintaining and securing Microsoft 365 architecture. Our team implements strict security protocols for email, documents, stored data, and user accounts. We apply updates, manage permissions, and configure systems to align with organizational needs while proactively guarding against vulnerabilities.

Consider it Covered

“OS security updates are applied across your org as soon as they’re released” ✅

“Shared folders are provisioned and scaled and access is granted as staff needs evolve” ✅

“External sharing policies are actively managed to prevent unauthorized access” ✅

“User permissions are regularly reviewed and adjusted to match ministry roles” ✅

“System configurations are continuously monitored to guard against vulnerabilities” ✅

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Advanced Security Solutions

Our Standard package includes endpoint detection and rapid response to neutralize security incidents across all devices. We monitor in real time, isolate infections, and restore systems quickly. This ensures your church’s technology remains protected from malware, ransomware, and other modern cyberthreats.

Consider it Covered

“Phishing attempts are detected and neutralized before accounts are compromised” ✅

“Ransomware threats are identified early and contained immediately” ✅

“Suspicious emails are flagged and blocked to keep devices secure” ✅

“Endpoint monitoring ensures infections are isolated and systems restored quickly” ✅

“Security alerts are continuously reviewed to protect against evolving cyberthreats” ✅

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Additional Services & Benefits

Sermon Storage Backups*

We configure and manage secure storage for sermon files, ensuring your media is backed up and recoverable.

Secure Guest Network Configuration & Support*

We design and support secure guest Wi-Fi, ensuring members and visitors connect without compromising staff systems.

Membership Database Protection*

We help protect your membership and donor databases (e.g., Planning Center, Realm) with added safeguards to reduce risks of data loss or unauthorized access.

Staff Training (up to one hour monthly)*

We provide proactive training sessions to empower staff with best practices in IT, security, and software use.

Quarterly Business Review & Formalized SLA

With Standard, we go beyond issue resolution by conducting Quarterly Business Reviews—structured evaluations of IT performance, strategy, and improvement opportunities. We also guarantee response and resolution times under a Standard SLA, ensuring reliable, timely service.

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Pricing: $105/user per-month

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* Support is fully included under the $35 per-user, per-month fee; Additional charges may apply for storage, travel, or other third-party costs.

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