Data Imports
1 Process
2 Process(es)
4 Process(es)
templates for repeatable manual imports (systems without integrations)
Scheduled Reports
Included
Included
Included
Limited by system capabilities
System Configurations
Included
Included
Included
1
Email Blast Templates
Not Included
Up to 1 per Month
Up to 3 per Month
[Client] would be responsible for content/copy
Online Assets
Not Included
Up to 2 per Month
Up to 4 per Month
Newsletter, Event Registration Forms, Donation Forms, Signup Forms, Advocacy/Petition
General Configuration
Advanced Configuration
Trainings
2
4
4
General Configuration
Advanced Configuration
P2P Campaign Implementation
Data Health
Not Included
Review and Governance Consultation
Included
Review, Remediation, Governance, SOPs
New Module Rollout
Up to 1 New Module
Up to 3 New Modules
Up to 5 New Modules
Support a rollout plan for an unutilized or new module/feature
A/B Testing
Not Included
Up to 3 Tests
Up to 5 Test
Setup the systems A/B Testing for: Email and online forms; (within systems capabilities)
Analytics/BI Reporting
Not Included
Limited by Monthly hours, up to 1 report/month
Limited by Monthly hours, up to 2 reports/month
no 3rd party report building; within confines of what system is capable of
can purchase more
Advanced Configuration
General Configuration
Custom Dashboards
Not Included
1
2
no 3rd party report building; within confines of what system is capable of
Advanced Configuration
General Configuration
Query Requests
Included
Included
Included
[Client] to provide desired data constraints for results; this can include identifying fields used (active and inactive)
Advanced Configuration
General Configuration
Automations
Included
Included
Included
Communication related; development segmentation related; internal task
Advanced Configuration
General Configuration
Monthly Support Hours
4
10
16
12 Month Retainer
Total Monthly Cost
$650
$1650
$2650
12 Month Retainer